bom777 Privacy Policy

1. Introduction

This Privacy Policy describes how bom777 ("we," "us," or "our") collects, uses, discloses, and protects the personal information of users ("you" or "your") who access or use our online gaming platform available at https://bom777.cam (the "Platform").

We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This Privacy Policy applies to all services offered through the Platform, including sports betting, casino games, slots, live dealer tables, togel (Indonesian lottery games), and sabung ayam (cockfighting live streams).

By creating an account, accessing the Platform, or using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein. If you do not agree with this Privacy Policy, you must not use the Platform.

2. Data Controller

bom777 is the data controller responsible for your personal information collected through the Platform. We determine the purposes and means of processing your personal data and are accountable for ensuring compliance with applicable data protection laws and regulations.

For questions or concerns regarding this Privacy Policy or our data practices, please contact us at the email address provided in the Contact Us section below.

3. Information We Collect

We collect several types of information from and about users of our Platform, including:

3.1 Information You Provide Directly

When you register for an account or use our services, you provide us with personal information, including:

• Identity Information: Full legal name, date of birth, gender, and nationality
• Contact Information: Email address, phone number, and residential address in Indonesia
• Account Credentials: Username and password
• Financial Information: Bank account details (BCA, BRI, Mandiri, BNI, CIMB Niaga, Bank Permata), e-wallet information (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history, deposit and withdrawal records
• Verification Documents: Government-issued identification (KTP, passport, or driver's license), proof of address, and payment method verification documents
• Communications: Any information you provide when you contact customer support, participate in surveys, or communicate with us through the Platform

3.2 Information Collected Automatically

When you access and use the Platform, we automatically collect certain technical and usage information, including:

• Device Information: IP address, device type, operating system, browser type and version, screen resolution
• Usage Data: Pages viewed, games played, bets placed, time spent on the Platform, click patterns, referral sources
• Location Data: General geographic location based on IP address (city, province, country)
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies (see Section 9 for details)

3.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Payment processors and financial institutions for transaction verification
• Identity verification services for KYC compliance
• Game providers and sports data suppliers
• Fraud prevention and security services

4. How We Use Your Information

We use the personal information we collect for the following purposes:

4.1 Service Provision

• Create and manage your account
• Process deposits, withdrawals, and other financial transactions
• Provide access to sports betting, casino games, slots, and other gaming services
• Process bets and settle winnings
• Deliver customer support and respond to inquiries

4.2 Legal and Regulatory Compliance

• Verify your identity and age (21+ requirement)
• Comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations
• Detect and prevent fraud, money laundering, and other illegal activities
• Enforce our Terms and Conditions
• Respond to legal requests and comply with applicable laws

4.3 Platform Improvement

• Analyze usage patterns to improve Platform functionality and user experience
• Develop new features, games, and services
• Conduct research and statistical analysis
• Optimize website performance and troubleshoot technical issues

4.4 Marketing and Communications

• Send promotional offers, bonuses, and updates about new games or features (with your consent)
• Deliver personalized content and recommendations based on your gaming preferences
• Conduct surveys and gather feedback

4.5 Security and Fraud Prevention

• Protect against unauthorized access, security breaches, and malicious activities
• Monitor for suspicious betting patterns or bonus abuse
• Maintain the integrity and fairness of our gaming platform

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information in the following limited circumstances:

5.1 Service Providers

We share personal information with trusted third-party service providers who perform services on our behalf, including:

• Payment processors (banks and e-wallet providers) to facilitate deposits and withdrawals
• Identity verification services for KYC compliance
• Game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, etc.) to deliver gaming content
• Customer support platforms to provide assistance
• Cloud hosting and data storage providers
• Marketing and analytics services

These service providers are contractually obligated to use your personal information only for the purposes for which it was shared and to protect it with appropriate security measures.

5.2 Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities, including:

• Compliance with legal processes, court orders, or government investigations
• Enforcement of our Terms and Conditions or other agreements
• Protection of our rights, property, or safety, or that of our users or the public
• Detection, prevention, or response to fraud, security issues, or technical problems

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred to the acquiring entity. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

5.4 With Your Consent

We may share your information for any other purpose with your explicit consent or at your direction.

6. Data Security

We implement robust technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: All data transmitted between your device and our servers is protected using 256-bit SSL (Secure Socket Layer) encryption technology
• Secure Storage: Personal information is stored on secure servers with restricted physical and logical access
• Access Controls: Only authorized personnel with a legitimate need to access your data are granted permission
• Regular Audits: We conduct regular security assessments and penetration testing to identify and address vulnerabilities
• Employee Training: Our staff receives training on data protection principles and security best practices
• Incident Response: We maintain procedures for detecting, responding to, and recovering from data breaches

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and for any activity under your account.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Specific retention periods include:

• Active Accounts: Personal information is retained for the duration of your account's active status
• Closed Accounts: After account closure, we retain certain information for up to seven years to comply with legal, tax, and regulatory requirements
• Transaction Records: Financial transaction records are retained for a minimum of five years for audit and compliance purposes
• Marketing Data: Marketing consent records are retained until you withdraw consent or for three years after your last interaction with us

After the applicable retention period expires, we will securely delete or anonymize your personal information so that it can no longer be associated with you.

8. Your Privacy Rights

You have the following rights regarding your personal information:

8.1 Right to Access

You have the right to request a copy of the personal information we hold about you. You can access most of this information directly through your account dashboard.

8.2 Right to Rectification

You have the right to request correction of inaccurate or incomplete personal information. You can update most of your account information through your account settings.

8.3 Right to Erasure

You have the right to request deletion of your personal information under certain circumstances. However, we may retain certain information as required by law or for legitimate business purposes.

8.4 Right to Restrict Processing

You have the right to request that we limit how we use your personal information in certain situations.

8.5 Right to Data Portability

You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

8.6 Right to Object

You have the right to object to our processing of your personal information for direct marketing purposes or based on legitimate interests.

8.7 Right to Withdraw Consent

Where we rely on your consent to process personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact information provided in Section 13. We will respond to your request within 30 days.

9. Cookies and Tracking Technologies

bom777 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and deliver personalized content.

9.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the website remember your preferences and improve functionality.

9.2 Types of Cookies We Use

• Essential Cookies: Required for the Platform to function properly (e.g., session management, security)
• Performance Cookies: Collect information about how you use the Platform to help us improve it
• Functional Cookies: Remember your preferences and settings
• Advertising Cookies: Deliver personalized promotional content based on your interests

9.3 Managing Cookies

You can control and delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform.

10. Marketing Communications

With your consent, we may send you marketing communications about new games, bonuses, promotions, and other updates via email, SMS, or push notifications.

You can opt out of marketing communications at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Adjusting your communication preferences in your account settings
• Contacting customer support

Please note that even if you opt out of marketing communications, we will still send you transactional messages related to your account and services (e.g., deposit confirmations, withdrawal notifications, security alerts).

11. Children's Privacy

The Platform is intended exclusively for users aged 21 years or older. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that we have inadvertently collected information from someone under 21, we will promptly delete that information and close the associated account.

If you believe we have collected information from a minor, please contact us immediately at the email address provided in Section 13.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by:

• Posting the updated Privacy Policy on this page with a new "Last Updated" date
• Sending an email notification to your registered email address
• Displaying a prominent notice on the Platform

Your continued use of the Platform after the effective date of the updated Privacy Policy constitutes acceptance of the changes. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: [email protected] (please note: this email is for display purposes only and is not a clickable link)
• Live Chat: Available 24/7 through the Platform
• Subject Line: Please use "Privacy Inquiry" for faster processing

We aim to respond to all privacy-related inquiries within 48 hours during business days.